Privacy Policy

1. Information We Collect

We collect information that you voluntarily provide to us and certain technical information collected automatically when you interact with our website.

Personal information you may provide

Name
Phone number
Email address
Company or business name
Product, manufacturing, packaging, or inquiry details you submit to us

Information collected automatically

IP address
Browser type and version
Device and operating system information
Pages visited, actions taken, and time spent on the website
Referral source, approximate location, and ad/campaign interaction data

2. How We Use Information

We may use your information to:

Respond to your inquiries, quotation requests, and manufacturing requirements
Communicate with you about our products, services, capabilities, or updates
Process business requests and manage prospective client relationships
Improve website performance, usability, content, and customer experience
Measure campaign effectiveness and run remarketing or advertising activities, including Google Ads and Meta campaigns
Maintain internal records, analytics, compliance, and fraud-prevention processes

3. Cookies & Tracking Technologies

We use cookies and similar technologies to understand website usage, improve user experience, and support marketing campaigns. These tools may include analytics and advertising technologies such as Google Analytics, Google Ads, Meta Pixel, or comparable tools used by our service providers.

You can control cookies through your browser settings. Disabling certain cookies may affect how some parts of the website function.

4. Sharing & Disclosure

We do not sell or rent your personal information. We may share information only where reasonably necessary, including:

With authorized internal team members handling sales, support, or operations
With trusted vendors or service providers who help us operate our website, CRM, analytics, or marketing systems
Where disclosure is required by law, regulation, legal process, or lawful government request
To protect our rights, users, systems, website integrity, or business operations

Any service provider handling information on our behalf is expected to use it only for the contracted purpose and with appropriate safeguards.

5. Data Security

We implement reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, misuse, alteration, or disclosure. However, no website, platform, or transmission method can be guaranteed to be completely secure.

6. Data Retention

We retain information only for as long as necessary for legitimate business, operational, legal, compliance, or record-keeping purposes. Retention may vary based on the nature of the inquiry, relationship, or legal requirement involved.

7. Your Rights & Choices

Subject to applicable law, you may request to:

Access the personal information we hold about you
Correct inaccurate or incomplete information
Request deletion of your information where appropriate
Opt out of marketing communications from us
Raise a question or complaint regarding our handling of your information

To exercise any of these rights, please contact us using the details in the contact section below.

8. Children's Privacy

Our website and services are intended for business, manufacturing, and professional use. We do not knowingly collect personal information from children. If you believe a child has submitted personal information through this website, please contact us so we can take appropriate action.

9. Third-Party Links

Our website may contain links to third-party websites, services, or platforms. We are not responsible for the privacy practices, content, or security of those third-party destinations. We encourage you to review their privacy policies before sharing any information.

10. International Data Handling

TYMK works with domestic and global business inquiries. As a result, information may be processed using systems, service providers, or teams located in different jurisdictions. Where this occurs, we take reasonable steps to ensure appropriate safeguards are applied to the handling of your information.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect operational, regulatory, legal, or website changes. The revised version will be posted on this page with the updated effective date.